Shipping & Delivery

• How can I get my order?

  If you live in Prospect Heights, you can pick up in store and if you

• Do you ship?

  Not yet, but it's coming soon!

• What are your hours?

  Tuesday, Wednesday, Thursday, Sunday -- 12 - 8

  Friday and Saturday -- 12 - 9

Billing

• What payment methods do you accept?

  We accept all major credit cards, shop pay, apple pay and google pay.

Events & Corporate

• I have a big event coming up and need a lot of wine

  We're here to bring the wine! Call us at (718) 230-3216 or email hello@fermentedbk.com with the details and let's set it up.

Special Requests

• I want something I don't see on your site, what should I do?

  We take special requests all the time. Call us at (718) 230-3216 or email hello@fermentedbk.com and see if it's soemthing we have in the store or we can special order.

• I'm not sure what I'm looking for, can you help?

  Yes, we have different ways to look for wine on our site:
  

  By Occasion
  By Pairing
  By Grape

  or call us at (718) 230-3216 or email hello@fermentedbk.com and we can recommend something.