answers
Shipping & Delivery
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How can I get my order?
If you live in Prospect Heights, you can pick up in store and if you
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Do you ship?
Not yet, but it's coming soon!
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What are your hours?
Tuesday, Wednesday, Thursday, Sunday -- 12 - 8
Friday and Saturday -- 12 - 9
Billing
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What payment methods do you accept?
We accept all major credit cards, shop pay, apple pay and google pay.
Events & Corporate
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I have a big event coming up and need a lot of wine
We're here to bring the wine! Call us at (718) 230-3216 or email hello@fermentedbk.com with the details and let's set it up.
Special Requests
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I want something I don't see on your site, what should I do?
We take special requests all the time. Call us at (718) 230-3216 or email hello@fermentedbk.com and see if it's soemthing we have in the store or we can special order.
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I'm not sure what I'm looking for, can you help?
Yes, we have different ways to look for wine on our site:
or call us at (718) 230-3216 or email hello@fermentedbk.com and we can recommend something.